Privacy Policy

1. Introduction

Avron Insurance Group ("we," "our," or "us") is an independent commercial insurance agency based in Northbrook, Illinois. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website avroninsurance.com or contact us for insurance services.

By using our website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information you voluntarily provide when you:

• Submit a contact or quote request form
• Call or email us directly
• Communicate with us in any other way

The information we may collect includes:

• First and last name
• Email address
• Phone number
• Business or property name
• Details about your insurance needs
• Preferred language
• How you heard about us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your insurance inquiries and quote requests
• Provide you with insurance guidance and recommendations
• Communicate with you about your coverage options
• Send you confirmation emails and follow-up communications
• Improve our website and services
• Comply with legal and regulatory obligations

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Insurance carriers: When you request a quote, we may share relevant information with licensed insurance carriers in order to obtain quotes on your behalf. This is done with your consent as part of the quote process.
• Service providers: We may share information with trusted technology providers (such as our website hosting provider, Hostinger) who assist us in operating our website. These providers are contractually required to keep your information confidential.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide you with insurance services and to comply with our legal obligations. If you would like us to delete your information, please contact us using the details below.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at jane@avronins.com or andrei@avronins.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: